We ships worldwide to nearly every country across the global, we employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.We also offer free flat rate shipping on all our products to most destinations.
After you have successfully placed your order you will receive email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.
We will carry out strict quality controls on your machines and ensure they are properly packed before preparing them for shipment.
After the confirmation of your order and the down payment of the 100%, we start to build the machine, we take 2 to 3 working days to build it and 48 hours of continuous test to ensure the quality of the laser beam, once is finished we send the machine to carrier and clearance for delivery.
For the light and small laser machine(Split or Portable Laser Marker), we would ship by DHL/UPS and usually it takes 7 to 10 days to your door.
For the big and heavy laser machine(Desktop Laser Marker or CO2 Laser Cutter), we would ship by sea&truck and it usually takes 60 to 70 days to your door.(COVID-19 Affect)
Note: For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
We high recommend that customers purchase a tracking number and shipping insurance during the check out for peace of mind when waiting for their package.
If any issue during the shipping time or after received the item, please feel free to Contact us, our customer service representatives will offer you a satisfying solution.